Surrey Sports Park News

Exciting Changes at Surrey Sports Park

Written by Benjamin Spencer | Mar 25, 2024

SSP Release a new Leisure Management System and Mobile App!

We're thrilled to announce some exciting changes coming to your Surrey Sports Park experience! We're implementing a brand-new Leisure Management System and mobile app, offering a range of benefits for both public and student members.

 

Benefits for you

 

Simplified Bookings

Booking your favourite classes and activities will be easier than ever before.

Self-Service Management

Manage your membership and account details conveniently through the app.

Booking Reminders

Never miss a session again with handy push notifications directly to your phone.

Cardless Entry

Simply use your mobile phone for seamless entry to the facility.

 

"This isn't just an improvement, it's a game-changer. Across our students, public members and casual users, everyone will benefit from a smoother, more convenient experience. The ability to self-serve bookings, memberships, and account information right from your mobile phone is incredibly powerful.  This, along with enhanced communication features, will completely transform the way we interact with our entire sports park community."

Georgina Agnies, Director of University Sport - University of Surrey

 

 

Please note

Online Booking Pause

All online bookings will recommence tomorrow, Tuesday, March 26th.

Registering for Your Online Account

Members can follow the instructions below and casual users will receive a separate email soon with instructions on registering for your online account.

Linking Your Membership

To link your existing membership with your account, you'll be asked for your existing membership card number and one or more of the following, DoB, postcode and mobile number. This is a one-time step.

Downloading the App

Download the Surrey SP mobile app from the links below and log in. Your membership details will be automatically linked, and you'll be ready to go!

 

 

 

Further instructions for members

To ensure a seamless transition and unlock all the app's benefits, simply follow these quick steps to link your existing membership to your new online account:

Register

 

Link Your Membership

You'll be prompted to enter your Membership Card number along with one or more of the following: Date of Birth, Postcode, or Mobile Number (This helps us verify your membership and link it to your account).

On Arrival

Get ready for a smoother entry experience! From tomorrow, March 26th onwards, you'll no longer need your membership card. Simply open the Surrey SP app, click "Scan In", scan the new QR code on the entry turnstile, and enjoy your workout!

Terms and Conditions

We'll be updating our Terms and Conditions to reflect our evolving values, industry best practices, and our continued focus on enhancing your member experience. You'll receive more details about these changes shortly.

If you have any questions at all please contact our helpful support team on 01483 682662 or email us on support@surreysportspark.co.uk.

On behalf of the entire team at Surrey Sports Park, we thank you for your patience and understanding as we implement these improvements. We're confident they'll significantly enhance your SSP experience.

Sincerely,

Georgina Agnies

Director of University Sport

University of Surrey | Surrey Sports Park